Send us a message
Fill out the form below and our team will respond within 24 hours.
✓ Thank you! Your message has been sent to our support team. We'll get back to you within 24 hours.
Contact the right team
We're always here for you
Quick answers
How do I track my Titan Freight Cargo shipment?
Visit our tracking page and enter your tracking number. You'll see real-time updates on your shipment's location and estimated delivery date.
How long does it take to get a response?
Our support team responds to all emails within 24 hours on business days. For urgent issues, please email us directly at support@titanfreightcargo.com and mark your message as urgent.
How do I file a claim for a damaged package?
Select "File a claim" from the subject dropdown in the form above, include your tracking number and a description of the damage. You can also email support@titanfreightcargo.com directly with photos of the damaged package.
Can I change the delivery address after shipping?
Address changes may be possible depending on the shipment status. Contact our team as soon as possible with your tracking number and the new delivery address and we'll do our best to accommodate the request.
Where can I find a Titan Freight Cargo drop-off location?
Use our location finder to find the nearest Titan Freight Cargo drop-off point, retail store, or authorized shipping partner in your area.